Return & Refund Policy

Return Eligibility

To be eligible for a return, please make sure:

• The return request is raised within 7 days of delivery.
• The product is unused and unopened.
• The product is in its original packaging.
• Valid order details or proof of purchase can be provided.
• The product has not been damaged, altered or used by the customer.

Refunds

Once the returned product is received and inspected, the return request will be reviewed.

If the return is approved, the refund will be issued to the original payment method used to place the order.

The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Replacement

Oopsiee does not offer product replacements. Eligible returns will be processed through the refund process.

Non-Returnable Products

• Products that have been used or opened.
• Products damaged after delivery due to customer handling.
• Products returned without their original packaging.

How to Request a Return

To request a return, contact Oopsiee customer support within 7 days of receiving your order.

Please provide your order ID and the reason for your return. Our team will then provide further instructions regarding the return process.